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Key information before purchase

One-time payment, 21% Belgian VAT included, immediate digital access, no subscription. An order confirmation is sent automatically. An official Smart invoice is issued only on request.

1. Seller and project

The Drum Essentials is a project developed by Elias Luyckx within Smart’s shared enterprise. The contractual seller stated for sales authorised by Smart is Productions Associées ASBL, acting for The Drum Essentials.

2. Products and compatibility

Products are digital educational content comprising private pre-recorded videos, PDF documents and sheet music. They require an internet connection, a verified email address, an account compatible with the site authentication, a recent web browser and a PDF reader. PDF files can be downloaded. Videos are viewed using the private links supplied in the program.

The purchase grants a personal, non-exclusive and non-transferable licence. Lifetime access means that no recurring subscription is charged for the purchased product. This wording does not restrict the consumer’s statutory rights.

3. Price, VAT and payment

Prices are displayed in euros and include 21% Belgian VAT in accordance with Smart's administrative instructions. The final total is shown before payment. The Drum Essentials adds no administration fee. Stripe processes the secure payment and card data.

Stripe provides payment confirmation. When an invoice is requested, Productions Associées ASBL determines and issues the official tax document through Smart.

4. Order process

  1. The customer selects a program and reviews its features, price and compatibility.
  2. They review the summary, accept the terms and give express consent to immediate access.
  3. They review their details, total and taxes on Stripe, then use the button that clearly indicates payment.
  4. After confirmed payment, confirmation is emailed on a durable medium and access is linked to the order email address.

The contract may be concluded in French or English. The order and its references are archived in the payment and management systems required for performance. The customer can retrieve purchases from their account.

5. Order confirmation and invoice

A private customer automatically receives an order confirmation on a durable medium. This document records payment and access but is not an invoice. If the customer wants an invoice, they must use the contact form, select “Request an invoice” and provide their Stripe reference and full billing details.

The request is then processed in Smart using a quote for a sale with invoicing. The official invoice is issued by Productions Associées ASBL. No invoice is issued in Elias Luyckx’s own name.

6. Delivery and customer account

Access begins after payment confirmation. A secure Clerk session with a verified email address exactly matching the order email is required. If delivery or access fails, the customer must use the contact form so the seller can restore conformity.

7. Immediate access and withdrawal

A consumer normally has 14 days to withdraw from a distance contract. For digital content not supplied on a tangible medium, that right ends only when performance has begun after the consumer’s prior express consent and acknowledgement that the right of withdrawal is lost. Both elements are collected before payment and confirmed by email.

If these statutory conditions are not met, the withdrawal rights provided by law remain applicable. A clear statement may be sent through the contact form or by email, stating the name, order email, payment reference, product and decision to withdraw.

8. Statutory conformity guarantee

Digital content and services benefit from the statutory conformity guarantee. In the event of a defect, the consumer may request that conformity be restored. Where this is impossible, refused or disproportionate under the statutory conditions, the consumer may request a price reduction or termination of the contract. Nothing in these terms limits this guarantee.

9. Intellectual property

Videos, text, sheet music, illustrations and other materials remain protected. Reproduction, resale, public distribution, account sharing or distribution of private links is prohibited unless authorised in writing or permitted by law.

10. Complaints and mediation

For an order or access issue, first use the contact form or contact@thedrumessentials.be. For administrative questions relating to Smart: bruxelles@smart.coop. If no amicable solution is found, consumers may consult the Consumer Mediation Service or ConsumerConnect.

11. Applicable law

Belgian law applies without depriving a consumer living in another country of mandatory protections available to them. Statutory jurisdiction rules, including those protecting European consumers, remain applicable.

12. Official Productions Associées terms

The English Productions Associées general terms and their French version, supplied through the Smart Guide, supplement this information where applicable to the order. In the event of conflict, mandatory consumer protection law prevails.